Privacy Policy
Introduction
Majestic Wood Floors respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a quote, or otherwise deal with us.
Who we are
Majestic Wood Floors is responsible for deciding how your personal data is used.
If you have any questions about this privacy policy or how we handle your personal data, you can contact us using the details below:
Majestic Wood Floors
Email: info@majesticwoodfloors.co.uk
Phone: 01606 738171
You also have the right to make a complaint to the Information Commissioner’s Office if you are unhappy with how your data has been handled. Further information is available at ico.org.uk.
What personal data we collect
We may collect, use and store the following types of personal data:
- your name
- your email address
- your telephone number
- your address or postcode
- details you include when submitting an enquiry or quote request
- files, photos or documents you upload through our website forms
- technical information such as IP address, browser type, device information and how you use the website
How we collect your personal data
We collect personal data in the following ways:
- when you fill in a contact form or quote request form on our website
- when you contact us by phone or email
- when you send us photos, plans, measurements or other job related information
- automatically through cookies, analytics tools and similar technologies when you use the website
How we use your personal data
We use your personal data to:
- respond to enquiries and quote requests
- communicate with you about potential or ongoing work
- assess your flooring project and provide advice or estimates
- improve our website, services and user experience
- keep records of enquiries and work carried out
- comply with legal and regulatory obligations
- protect the website and help prevent spam, misuse or security issues
Our lawful bases for using your personal data
We rely on one or more of the following lawful bases:
- to take steps at your request before entering into a contract
- for our legitimate interests in running and improving the business and website
- to comply with legal obligations
- where required, based on your consent, for example in relation to certain cookies
Who we may share your personal data with
We may share your personal data with trusted third parties where necessary to run the website and business properly, including:
- website hosting providers
- website maintenance or development providers
- email providers
- spam protection or form handling providers
- analytics providers
- professional advisers where necessary
- regulators, authorities or law enforcement where required by law
We do not sell your personal data.
How long we keep your personal data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage work, keep business records, and comply with legal, tax or insurance requirements.
How we protect your personal data
We take reasonable steps to protect your personal data from being lost, misused, accessed without authorisation, altered or disclosed. However, no website or online transmission is ever completely secure, so we cannot guarantee absolute security.
Your rights
Under data protection law, you may have rights including:
- the right to request access to your personal data
- the right to request correction of inaccurate data
- the right to request erasure of your data in certain circumstances
- the right to object to or restrict processing in certain circumstances
- the right to request transfer of your data where applicable
- the right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Third party links
Our website may contain links to other websites. If you follow a link to another site, that site will have its own privacy policy and we are not responsible for its content or practices.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Last updated
20 April 2026